To request proof of a payment sent through Bill Pay, follow the steps below:
Check Payments
- Within Bill Pay, click on View Payment History in the top right
- Adjust the date range to locate the specific payment
- Click on the hyperlink "Cleared" next to the payment
*Check copies are only available for the 2 years. For payments older than 2 years, please follow the instructions for electronic payments.
Electronic Payments
- Send a Secure Message with the following details:
- Payee Name
- Payment Amount
- Payment Date
- Proof of payment will be sent directly to your email